Difference between revisions of "ReportingBugs"

From The Battle for Wesnoth Wiki
(Guidelines for reporting bugs)
(Needed information)
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== Needed information ==
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* What version of the game are you running?
 
* Have you built (from sources) the game by yourself? gcc/g++ version? SDL library versions?
 
* What operating system are you using? What version/release of that operating system?
 
* Can you reproduce the problem? If you can please provide steps to do it.
 
On special request another note: Use common sense! If you know the information can't be relevant to your report simply omit it.
 
  
 
== Guidelines for reporting bugs ==
 
== Guidelines for reporting bugs ==
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If it is a problem with a contributed scenario (like the ones on the Campaign Server), please report the problem to the maintainer of the scenario, not as a bug in Wesnoth itself.  Bugs in the [[MainlineScenarios]] should be reported in the bug tracker.
 
If it is a problem with a contributed scenario (like the ones on the Campaign Server), please report the problem to the maintainer of the scenario, not as a bug in Wesnoth itself.  Bugs in the [[MainlineScenarios]] should be reported in the bug tracker.
  
=== Multiplayer out-of-sync errors ===
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* We need wesnoth stdout/stderr output from person who got the error (if you started wesnoth in terminal stdout/stderr is in that terminal).
 
* We need savegame from person who got the error.
 
* Savegame from some other player if possible.
 
* The person who got the error should report the bug, other players can then add their savegames to that bug.
 
  
 
=== Segfault ===
 
=== Segfault ===

Revision as of 08:53, 9 May 2006



Guidelines for reporting bugs

  1. First, please make sure the bug you are reporting has not already been fixed (consult http://changelog.wesnoth.org/ to see the history of changes to the game).
  2. If it hasn't been fixed yet, please check that the bug hasn't already been reported, by [bugs.wesnoth.org].


An account at Gna! is free and takes very little time to set up. You can submit anonymous bug reports, but then you will have to keep an eye on the bug report in case developers ask for clarification, which will delay your bug being fixed. If you login, you will receive notifications of any changes to your bug reports, which speeds things up considerably.

In-play problems

If it is in-play problem that you can reproduce, save the game and send the savegame to us with details how to reproduce the problem from the savegame.

Problems with scenarios

If it is a problem with a contributed scenario (like the ones on the Campaign Server), please report the problem to the maintainer of the scenario, not as a bug in Wesnoth itself. Bugs in the MainlineScenarios should be reported in the bug tracker.


Segfault

  • In Unix follow the instructions at DebuggingWesnoth to generate information to send to a developer.
  • In NT based OS's (including Win2k, XP) you enable/configure core dumps by running 'drwtsn32', the location of the dumps can be changed there.
  • In Mac OS X, you can enable Crash Reporter -- the output is a backtrace. Run Applications -> Utilities -> Console to see log output. See http://www.mozilla.org/mailnews/osxinfo.html for information on how to enable Crash Reporter.

Sending savegames, screenshots, coredumps, etc

  • Please compress the files (bzip2, gzip, zip).
  • You can attach files if you submit your bug through Gna!, else
  • Put them on some web or ftp server where we can download them.
  • You can attach files to forum posts.
  • As a last resort you can send them via email to: [1]

Bug protocol

  • When adding a new bug, please choose either "Bug" or "Feature Request" as its Category; it may not be noticed if you leave the Category as "None".
  • We use the Status values "None" (awaiting action), "Fixed", "Won't Fix", "Invalid" (not a bug), "Works For Me" (unreproducible), or "Need Info".
  • A bug which is fixed is marked "Fixed" by a developer, probably the one committing the fix or reviewing it.
  • A bug present in a release is marked "Closed" only upon a new release containing the fix.
  • Any bug present only in WesnothSVN is marked "Closed" when it is fixed.