Difference between revisions of "Support"

Latest revision as of 10:27, 28 May 2021

There are many ways to get help — from online documentation to support from the community on Discord, IRC or forums. If you are experiencing problems, you should consider reporting a bug.

Forums

Discord

Wesnoth maintains a presence on Discord through its own official Discord server. Several channels are bridged to IRC in order to allow Discord and IRC users to interact with each other.

IRC

IRC (Internet Relay Chat) is a time-tested communications system that offers greater flexibility and extensibility than modern chat platforms. For more information, check out Wikipedia's article and IRCHelp.org.

Unless otherwise noted, all channels are hosted at the Libera.Chat IRC network. If you don't have an IRC client installed or your firewall blocks ports 6667, 6697, and other supported ports, you can use Libera.Chat's web client instead.

Main channels

#wesnoth
This channel is for general conversation amongst Wesnoth players and developers.
#wesnoth-umc-dev
The channel for questions and conversations related to Wesnoth content development, including WML and Lua coding.
#wesnoth-offtopic
The channel for social talk and discussion of subjects unrelated to Wesnoth.
#wesnoth-dev
The development discussion channel. Most contributors and developers (including artists, WML/Lua and C++ coders, and Wesnoth.org staff) hang around here, exchanging ideas and patches.

International channels

#wesnoth-de
The German language channel, used mainly by players and translators.

Note: All public conversations on official Wesnoth channels are permanently logged at irclogs.wesnoth.org. This includes messages sent to IRC through the Discord bridge.

Mailing Lists

Dev (archives)
The mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See ReportingBugs for those.
Commits (archives)
All commits made to the mainline source repository are automatically posted to this list for those who want or need to keep track of them.
i18n (archives)
The internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
Packagers (archives)
The packagers mailing list is used by the development team to notify packagers and distributors of new releases, along with information about changes to the processes of building or obtaining Wesnoth's source code.

@@ Line 1: / Line 1: @@
 __NOTOC__
-There are many ways to get help. From online documentation to support from the community on IRC or forums.
+There are many ways to get help — from online documentation to support from the community on Discord, IRC or forums. If you are experiencing problems, you should consider [[ReportingBugs|reporting a bug]].
-== Wiki Resources ==
+== Forums ==
-* [[Play|Online Players Guide]] - Game manual, walkthroughs, strategy guides, and more.
-* [[Create|Content-Creation Guide]] - Manual showing how to create new campaigns for Wesnoth.
-* [[StartingPoints|Starting Points]] - List of pages to serve as starting point for diving deeply into the wiki...
-* [[MP_CodeOfConduct | Multiplayer Information ]] - Info about server moderators, useful MP commands, and our online Code of Conduct.
-* [http://www.wesnothlife.ru/wiki/ Russian Wesnoth Wiki]
-== Reporting Bugs ==
+<ul style="-moz-column-count:2;-webkit-column-count:2;column-count:2">
-If you are experiencing problems, you should consider [[ReportingBugs|reporting a bug]].
+<li><b>[//forums.wesnoth.org/ Official Wesnoth forums]</b>
+<li>[[Glossary|Wesnoth Acronyms]] - forum lingo
+<li>[http://www.wesnoth.cn Chinese wesnoth forums]
+<li>[http://wif.altervista.org/index.php  Wesnoth Italian Forums (W.I.F)]
+<li>[http://www.wesnothlife.ru/forum/ Russian Wesnoth Forums (WesnothLife)]
+<li>[http://www.wesnoth.com.pl/news.php Polish Wesnoth Website]
+<li>[http://wesnoth.fsf.hu/ Hungarian Wesnoth Website]
+<li>[http://www35.atwiki.jp/weswiki/ Japanese Wesnoth Website]
+</ul>
-== Community ==
+== Discord ==
-When asking for help with some technical problem in the game forums, please provide the following information:
+Wesnoth maintains a presence on Discord through its own <b>[https://discord.gg/battleforwesnoth official Discord server]</b>. Several channels are bridged to IRC in order to allow Discord and IRC users to interact with each other.
-* which operating system do you use (e.g. Windows, Linux, Mac OSX)
-* which version of Wesnoth do you use (it is displayed in the bottom left corner of title screen)
-* contents of file "stderr.txt"
-** on MS Windows, that is usually found it is here: <I>C:\Program Files\Wesnoth\stderr.txt</I>
-=== Forums ===
+== IRC ==
-* [http://www.wesnoth.org/forum/ Official Wesnoth forums]
-* [[Wesnoth_Acronyms_and_Slang|Wesnoth Acronyms]] - forum lingo
-* [http://www.wesnoth.cn Chinese wesnoth forums]
-* [http://wif.altervista.org/index.php  Wesnoth Italian Forums (W.I.F)]
-* [http://www.wesnothlife.ru/forum/ Russian Wesnoth Forums]
-=== IRC ===
+IRC (Internet Relay Chat) is a time-tested communications system that offers greater flexibility and extensibility than modern chat platforms. For more information, check out [//en.wikipedia.org/wiki/Internet_Relay_Chat Wikipedia's article] and [http://www.irchelp.org/ IRCHelp.org].
-If you don't know what IRC is, check out [http://www.irchelp.org/ irchelp].
-All of the following channels use the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [http://freenode.net/irc_servers.shtml freenode's supported ports], you can use a web gateway service, such as [http://webchat.freenode.net webchat.freenode.net], for freenode.
+Unless otherwise noted, all channels are hosted at the [https://libera.chat/ Libera.Chat] IRC network. If you don't have an IRC client installed or your firewall blocks ports 6667, 6697, and other [https://libera.chat/guides/connect supported ports], you can use [https://web.libera.chat Libera.Chat's web client] instead.
-* [irc://irc.freenode.net/wesnoth #wesnoth]  this channel is for general conversation amongst Wesnoth users and developers alike.
+=== Main channels ===
-* [irc://irc.freenode.net/wesnoth-dev #wesnoth-dev] the development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
-* [irc://irc.freenode.net/wesnoth-mp #wesnoth-mp] the multiplayer servers' status and development discussion channel.
-* [irc://irc.freenode.net/wesnoth-writing #wesnoth-writing] the channel for discussion of improving Wesnoth's writing
-* [irc://irc.freenode.net/wesnoth-music #wesnoth-music]
-* [irc://irc.freenode.net/wesnoth-thunderstone #wesnoth-thunderstone] the discussion, development, and support channel for [[Thunderstone]].
-* [irc://irc.freenode.net/wesnoth-umc-dev #wesnoth-umc-dev] the look-alike of #wesnoth-dev for the [http://www.wesnoth.org/forum/viewtopic.php?f=8&t=21413 Wesnoth User-made Add-ons Development] repository.
-* [irc://irc.tweakers.net/wesnoth #wesnoth (Dutch channel)] Connect to irc.tweakers.net network
-* [irc://irc.freenode.net/wesnoth-de #wesnoth-de (German channel)] the German look-alike of #wesnoth, mainly used by German-speaking users and translators.
-* [irc://irc.freenode.net/wesnoth-es #wesnoth-es (Spanish channel)] the channel used by the Spanish translators.
-* [irc://irc.freenode.net/wesnoth-pl #wesnoth-pl (Polish channel)] as above, but Polish
-* [irc://irc.syrolnet.org/WIF #WIF (Italian channel)] Connect to irc.sylornet.org network
-* [irc://irc.freenode.net/wesnoth-gl #wesnoth-gl (Galician channel)]
-* [irc://irc.freenode.net/wesnoth-la #wesnoth-la (Latin channel)]
-* [irc://irc.freenode.net/wesnoth.cn #wesnoth.cn (Chinese Channel)]
-You can also see the [http://irclog.wesnoth.org/ logs] of the #wesnoth, #wesnoth-de, #wesnoth-dev and #wesnoth-umc-dev channels.
-=== Mailing Lists ===
+* <b>[irc://irc.libera.chat/%23wesnoth #wesnoth]</b><br/>This channel is for general conversation amongst Wesnoth players and developers.
-* [https://mail.gna.org/listinfo/wesnoth-dev/ wesnoth-dev] ([https://mail.gna.org/public/wesnoth-dev/ archives]): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See [[ReportingBugs]] for those.
+* [irc://irc.libera.chat/%23wesnoth-umc-dev #wesnoth-umc-dev]<br/>The channel for questions and conversations related to Wesnoth content development, including WML and Lua coding.
-* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline SVN repository are automatically echoed in this list for those who want or need to keep track of them. New developers and contributors are required to subscribe to this list.
+* [irc://irc.libera.chat/%23wesnoth-offtopic #wesnoth-offtopic]<br/>The channel for social talk and discussion of subjects unrelated to Wesnoth.
-* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
+* [irc://irc.libera.chat/%23wesnoth-dev #wesnoth-dev]<br/>The development discussion channel. Most contributors and developers (including artists, WML/Lua and C++ coders, and Wesnoth.org staff) hang around here, exchanging ideas and patches.
-=== Other Servers List ===
+=== International channels ===
-see [http://www.wesnoth.org/wiki/MultiplayerServers here]
+<!-- * [irc://irc.libera.chat/%23wesnoth-ang #wesnoth-ang (Old English channel)] -->
+* [irc://irc.libera.chat/%23wesnoth-de #wesnoth-de]<br/>The German language channel, used mainly by players and translators.
+<!-- * [irc://irc.libera.chat/%23wesnoth-es #wesnoth-es (Spanish channel)]
+* [irc://irc.libera.chat/%23wesnoth-fi #wesnoth-fi (Finnish channel)]
+* [irc://irc.libera.chat/%23wesnoth-gl #wesnoth-gl (Galician channel)]
+* [irc://irc.libera.chat/%23wesnoth-la #wesnoth-la (Latin channel)]
+* [irc://irc.libera.chat/%23wesnoth-pl #wesnoth-pl (Polish channel)]: As above, but Polish.
+* [irc://irc.libera.chat/%23wesnoth.cn #wesnoth.cn (Chinese Channel)]
+* [irc://irc.tweakers.net/%23wesnoth #wesnoth (Dutch channel)] at the irc.tweakers.net network
+* [irc://irc.syrolnet.org/%23WIF #WIF (Italian channel)] at the irc.syrolnet.org network
+* [irc://irc.libera.chat/%23wesnoth-ja #wesnoth-ja (Japanese channel/日本語チャンネル)] -->
+<b>Note:</b> All public conversations on official Wesnoth channels are permanently logged at [https://irclogs.wesnoth.org/ <code>irclogs.wesnoth.org</code>]. This includes messages sent to IRC through the Discord bridge.
+== Mailing Lists ==
+* [https://mailman.wesnoth.org/listinfo/dev Dev] ([https://mailman.wesnoth.org/pipermail/dev/ archives])<br/>The mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See [[ReportingBugs]] for those.
+* [https://mailman.wesnoth.org/listinfo/commits/ Commits] ([https://mailman.wesnoth.org/pipermail/commits/ archives])<br/>All commits made to the mainline source repository are automatically posted to this list for those who want or need to keep track of them.
+* [https://mailman.wesnoth.org/listinfo/i18n/ i18n] ([https://mailman.wesnoth.org/pipermail/i18n/ archives])<br/>The internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
+* [https://mailman.wesnoth.org/listinfo/packagers/ Packagers] ([https://mailman.wesnoth.org/pipermail/packagers/ archives])<br/>The packagers mailing list is used by the development team to notify packagers and distributors of new releases, along with information about changes to the processes of building or obtaining Wesnoth's source code.
 [[Category:Troubleshooting and Bugs]]