Difference between revisions of "Support"

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* [[StartingPoints|Starting Points]] - List of pages to serve as starting point for diving deeply into the wiki...
 
* [[StartingPoints|Starting Points]] - List of pages to serve as starting point for diving deeply into the wiki...
 
* [[MP_CodeOfConduct | Multiplayer Information ]] - Info about server moderators, useful MP commands, and our online Code of Conduct.
 
* [[MP_CodeOfConduct | Multiplayer Information ]] - Info about server moderators, useful MP commands, and our online Code of Conduct.
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* [http://wiki.wesnothlife.ru/ Russian Wesnoth Wiki]
  
 
== Reporting Bugs ==
 
== Reporting Bugs ==
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== Community ==
 
== Community ==
  
When asking for help with some technical problem in the game forums, please provide the following information:
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Before asking for help with some technical problem in the official forums, please read [//forums.wesnoth.org/viewtopic.php?t=25660 How to report a bug properly] for instructions and pointers.
* which operating system do you use (e.g. Windows, Linux, Mac OSX)
 
* which version of Wesnoth do you use (it is displayed in the bottom left corner of title screen)
 
* contents of file "stderr.txt"
 
** on MS Windows, that is usually found it is here: <I>C:\Program Files\Wesnoth\stderr.txt</I>
 
  
 
=== Forums ===
 
=== Forums ===
* [http://www.wesnoth.org/forum/ Official Wesnoth forums]
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* [//forums.wesnoth.org/ Official Wesnoth forums]
* [[Wesnoth_Acronyms_and_Slang|Wesnoth Acronyms]] - forum lingo
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* [[Glossary|Wesnoth Acronyms]] - forum lingo
 
* [http://www.wesnoth.cn Chinese wesnoth forums]
 
* [http://www.wesnoth.cn Chinese wesnoth forums]
 
* [http://wif.altervista.org/index.php  Wesnoth Italian Forums (W.I.F)]
 
* [http://wif.altervista.org/index.php  Wesnoth Italian Forums (W.I.F)]
* [http://www.wesnothlife.ru/forum/ Russian Wesnoth Forums]
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* [http://www.wesnothlife.ru/forum/ Russian Wesnoth Forums (WesnothLife)]
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* [http://www.wesnoth.com.pl/news.php Polish Wesnoth Website]
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* [http://wesnoth.fsf.hu/ Hungarian Wesnoth Website]
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* [http://www35.atwiki.jp/weswiki/ Japanese Wesnoth Website]
  
 
=== IRC ===
 
=== IRC ===
If you don't know what IRC is, check out [http://www.irchelp.org/ irchelp].
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If you don't know what Internet Relay Chat (IRC) is, check out [//en.wikipedia.org/wiki/Internet_Relay_Chat Wikipedia's article] and [http://www.irchelp.org/ IRCHelp.org].
  
All of the following channels use the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [http://freenode.net/irc_servers.shtml freenode's supported ports], you can use a web gateway service, such as [http://webchat.freenode.net webchat.freenode.net], for freenode.
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All of the following channels are hosted at the [https://freenode.net/ freenode] IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [https://freenode.net/irc_servers.shtml freenode's supported ports], you can use a compatible Web gateway service such as [https://webchat.freenode.net webchat.freenode.net].
  
* [irc://irc.freenode.net/wesnoth #wesnoth] this channel is for general conversation amongst Wesnoth users and developers alike.
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==== Main channels ====
* [irc://irc.freenode.net/wesnoth-dev #wesnoth-dev] the development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
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* [irc://irc.freenode.net/wesnoth-mp #wesnoth-mp] the multiplayer servers' status and development discussion channel.
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* [irc://chat.freenode.net/%23wesnoth #wesnoth]: This channel is for general conversation amongst Wesnoth players and developers.
* [irc://irc.freenode.net/wesnoth-writing #wesnoth-writing] the channel for discussion of improving Wesnoth's writing
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* [irc://chat.freenode.net/%23wesnoth-dev #wesnoth-dev]: The development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
* [irc://irc.freenode.net/wesnoth-music #wesnoth-music]
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* [irc://chat.freenode.net/%23wesnoth-mp #wesnoth-mp]: The multiplayer servers' status and development discussion channel.
* [irc://irc.freenode.net/wesnoth-thunderstone #wesnoth-thunderstone] the discussion, development, and support channel for [[Thunderstone]].
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* [irc://irc.freenode.net/wesnoth-umc-dev #wesnoth-umc-dev] the look-alike of #wesnoth-dev for the [http://www.wesnoth.org/forum/viewtopic.php?f=8&t=21413 Wesnoth User-made Add-ons Development] repository.
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==== International channels ====
* [irc://irc.tweakers.net/wesnoth #wesnoth (Dutch channel)] Connect to irc.tweakers.net network
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* [irc://irc.freenode.net/wesnoth-de #wesnoth-de (German channel)] the German look-alike of #wesnoth, mainly used by German-speaking users and translators.
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* [irc://chat.freenode.net/%23wesnoth-ang #wesnoth-ang (Old English channel)]
* [irc://irc.freenode.net/wesnoth-es #wesnoth-es (Spanish channel)] the channel used by the Spanish translators.
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* [irc://chat.freenode.net/%23wesnoth-de #wesnoth-de (German channel)]: The German look-alike of #wesnoth, mainly used by German-speaking players and translators.
* [irc://irc.freenode.net/wesnoth-pl #wesnoth-pl (Polish channel)] as above, but Polish
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* [irc://chat.freenode.net/%23wesnoth-es #wesnoth-es (Spanish channel)]
* [irc://irc.syrolnet.org/WIF #WIF (Italian channel)] Connect to irc.sylornet.org network
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* [irc://chat.freenode.net/%23wesnoth-fi #wesnoth-fi (Finnish channel)]
* [irc://irc.freenode.net/wesnoth-gl #wesnoth-gl (Galician channel)]
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* [irc://chat.freenode.net/%23wesnoth-gl #wesnoth-gl (Galician channel)]
* [irc://irc.freenode.net/wesnoth-la #wesnoth-la (Latin channel)]
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* [irc://chat.freenode.net/%23wesnoth-la #wesnoth-la (Latin channel)]
You can also see the [http://irclog.wesnoth.org/ logs] of the #wesnoth, #wesnoth-de, #wesnoth-dev and #wesnoth-umc-dev channels.
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* [irc://chat.freenode.net/%23wesnoth-pl #wesnoth-pl (Polish channel)]: As above, but Polish.
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* [irc://chat.freenode.net/%23wesnoth.cn #wesnoth.cn (Chinese Channel)]
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* [irc://irc.tweakers.net/%23wesnoth #wesnoth (Dutch channel)] at the irc.tweakers.net network
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* [irc://irc.syrolnet.org/%23WIF #WIF (Italian channel)] at the irc.syrolnet.org network
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* [irc://chat.freenode.net/%23wesnoth-ja #wesnoth-ja (Japanese channel/日本語チャンネル)]
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You can also see the [http://irclog.wesnoth.org/ logs] of some official Wesnoth channels.
  
 
=== Mailing Lists ===
 
=== Mailing Lists ===
 
* [https://mail.gna.org/listinfo/wesnoth-dev/ wesnoth-dev] ([https://mail.gna.org/public/wesnoth-dev/ archives]): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See [[ReportingBugs]] for those.
 
* [https://mail.gna.org/listinfo/wesnoth-dev/ wesnoth-dev] ([https://mail.gna.org/public/wesnoth-dev/ archives]): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See [[ReportingBugs]] for those.
* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline SVN repository are automatically echoed in this list for those who want or need to keep track of them. New developers and contributors are required to subscribe to this list.
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* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline source repository are automatically echoed in this list for those who want or need to keep track of them. <b>This list is currently unused.</b>
 
* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
 
* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
 
=== Other Servers List ===
 
see [http://www.wesnoth.org/wiki/MultiplayerServers here]
 
  
 
[[Category:Troubleshooting and Bugs]]
 
[[Category:Troubleshooting and Bugs]]

Revision as of 23:25, 11 July 2019

There are many ways to get help. From online documentation to support from the community on IRC or forums.

Wiki Resources

Reporting Bugs

If you are experiencing problems, you should consider reporting a bug.

Community

Before asking for help with some technical problem in the official forums, please read How to report a bug properly for instructions and pointers.

Forums

IRC

If you don't know what Internet Relay Chat (IRC) is, check out Wikipedia's article and IRCHelp.org.

All of the following channels are hosted at the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks freenode's supported ports, you can use a compatible Web gateway service such as webchat.freenode.net.

Main channels

  • #wesnoth: This channel is for general conversation amongst Wesnoth players and developers.
  • #wesnoth-dev: The development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
  • #wesnoth-mp: The multiplayer servers' status and development discussion channel.

International channels

You can also see the logs of some official Wesnoth channels.

Mailing Lists

  • wesnoth-dev (archives): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See ReportingBugs for those.
  • wesnoth-commits (archives): all commits made to the mainline source repository are automatically echoed in this list for those who want or need to keep track of them. This list is currently unused.
  • wesnoth-i18n (archives): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.