Difference between revisions of "Support"

From The Battle for Wesnoth Wiki
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(Community: General revision)
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== Community ==
 
== Community ==
  
When asking for help with some technical problem in the game forums, please provide the following information:
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Before asking for help with some technical problem in the official forums, please read [http://forums.wesnoth.org/viewtopic.php?t=25660 How to report a bug properly] for instructions and pointers.
* which operating system do you use (e.g. Windows, Linux, Mac OSX)
 
* which version of Wesnoth do you use (it is displayed in the bottom left corner of title screen)
 
* contents of file "stderr.txt"
 
** on MS Windows, that is usually found it is here: <I>C:\Program Files\Wesnoth\stderr.txt</I>
 
  
 
=== Forums ===
 
=== Forums ===
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If you don't know what IRC is, check out [http://www.irchelp.org/ irchelp].
 
If you don't know what IRC is, check out [http://www.irchelp.org/ irchelp].
  
All of the following channels use the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [http://freenode.net/irc_servers.shtml freenode's supported ports], you can use a web gateway service, such as [http://webchat.freenode.net webchat.freenode.net], for freenode.
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All of the following channels are hosted at the [http://freenode.net/ freenode] IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [http://freenode.net/irc_servers.shtml freenode's supported ports], you can use a compatible web gateway service such as [http://webchat.freenode.net webchat.freenode.net].
  
 
==== Main channels ====
 
==== Main channels ====
  
* [irc://irc.freenode.net/wesnoth #wesnoth] this channel is for general conversation amongst Wesnoth users and developers alike.
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* [irc://irc.freenode.net/wesnoth #wesnoth]: this channel is for general conversation amongst Wesnoth users and developers.
* [irc://irc.freenode.net/wesnoth #wesnoth-offtopic] the Wesnoth off-topic/social channel
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* [irc://irc.freenode.net/wesnoth #wesnoth-offtopic]: the Wesnoth off-topic/social channel
* [irc://irc.freenode.net/wesnoth-dev #wesnoth-dev] the development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
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* [irc://irc.freenode.net/wesnoth-dev #wesnoth-dev]: the development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
* [irc://irc.freenode.net/wesnoth-mp #wesnoth-mp] the multiplayer servers' status and development discussion channel.
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* [irc://irc.freenode.net/wesnoth-mp #wesnoth-mp]: the multiplayer servers' status and development discussion channel.
* [irc://irc.freenode.net/wesnoth-music #wesnoth-music] general talk about Wesnoth music and others
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* [irc://irc.freenode.net/wesnoth-music #wesnoth-music]: general talk about Wesnoth music and others
  
 
==== International channels ====
 
==== International channels ====
  
* [irc://irc.freenode.net/wesnoth-de #wesnoth-de (German channel)] the German look-alike of #wesnoth, mainly used by German-speaking users and translators.
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* [irc://irc.freenode.net/wesnoth-de #wesnoth-de (German channel)]: the German look-alike of #wesnoth, mainly used by German-speaking users and translators.
 
* [irc://irc.freenode.net/wesnoth-gl #wesnoth-gl (Galician channel)]
 
* [irc://irc.freenode.net/wesnoth-gl #wesnoth-gl (Galician channel)]
 
* [irc://irc.freenode.net/wesnoth-la #wesnoth-la (Latin channel)]
 
* [irc://irc.freenode.net/wesnoth-la #wesnoth-la (Latin channel)]
 
* [irc://irc.freenode.net/wesnoth-pl #wesnoth-pl (Polish channel)] as above, but Polish
 
* [irc://irc.freenode.net/wesnoth-pl #wesnoth-pl (Polish channel)] as above, but Polish
 
* [irc://irc.freenode.net/wesnoth.cn #wesnoth.cn (Chinese Channel)]
 
* [irc://irc.freenode.net/wesnoth.cn #wesnoth.cn (Chinese Channel)]
* [irc://irc.tweakers.net/wesnoth #wesnoth (Dutch channel)] Connect to irc.tweakers.net network
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* [irc://irc.tweakers.net/wesnoth #wesnoth (Dutch channel)] at the irc.tweakers.net network
* [irc://irc.syrolnet.org/WIF #WIF (Italian channel)] Connect to the irc.sylornet.org network
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* [irc://irc.syrolnet.org/WIF #WIF (Italian channel)] at the irc.sylornet.org network
  
 
==== Other affiliated channels ====
 
==== Other affiliated channels ====
  
* [irc://irc.freenode.net/wesnoth-umc-dev #wesnoth-umc-dev] the look-alike of #wesnoth-dev for the [http://www.wesnoth.org/forum/viewtopic.php?f=8&t=21413 Wesnoth User-made Add-ons Development] repository.
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* [irc://irc.freenode.net/wesnoth-umc-dev #wesnoth-umc-dev]: look-alike of #wesnoth-dev for the [http://forums.wesnoth.org/viewtopic.php?t=21413 Wesnoth User-Made Content Development Project].
* [irc://irc.freenode.net/wesnoth-thunderstone #wesnoth-thunderstone] the discussion, development, and support channel for [[Thunderstone]].
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* [irc://irc.freenode.net/wesnoth-thunderstone #wesnoth-thunderstone]: discussion, development, and support channel for [[Thunderstone]].
* [irc://irc.freenode.net/wesnoth-xp #wesnoth-xp] discussion channel for the [http://forums.wesnoth.org/viewforum.php?f=36 Wesnoth Experimental fork].
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* [irc://irc.freenode.net/wesnoth-xp #wesnoth-xp]: discussion channel for the [http://forums.wesnoth.org/viewforum.php?f=36 Wesnoth Experimental fork].
  
 
You can also see the [http://irclog.wesnoth.org/ logs] of some official Wesnoth channels.
 
You can also see the [http://irclog.wesnoth.org/ logs] of some official Wesnoth channels.
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* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline SVN repository are automatically echoed in this list for those who want or need to keep track of them. New developers and contributors are required to subscribe to this list.
 
* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline SVN repository are automatically echoed in this list for those who want or need to keep track of them. New developers and contributors are required to subscribe to this list.
 
* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
 
* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
 
=== Other Servers List ===
 
see [http://www.wesnoth.org/wiki/MultiplayerServers here]
 
  
 
[[Category:Troubleshooting and Bugs]]
 
[[Category:Troubleshooting and Bugs]]

Revision as of 04:12, 8 November 2010

There are many ways to get help. From online documentation to support from the community on IRC or forums.

Wiki Resources

Reporting Bugs

If you are experiencing problems, you should consider reporting a bug.

Community

Before asking for help with some technical problem in the official forums, please read How to report a bug properly for instructions and pointers.

Forums

IRC

If you don't know what IRC is, check out irchelp.

All of the following channels are hosted at the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks freenode's supported ports, you can use a compatible web gateway service such as webchat.freenode.net.

Main channels

  • #wesnoth: this channel is for general conversation amongst Wesnoth users and developers.
  • #wesnoth-offtopic: the Wesnoth off-topic/social channel
  • #wesnoth-dev: the development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
  • #wesnoth-mp: the multiplayer servers' status and development discussion channel.
  • #wesnoth-music: general talk about Wesnoth music and others

International channels

Other affiliated channels

You can also see the logs of some official Wesnoth channels.

Mailing Lists

  • wesnoth-dev (archives): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See ReportingBugs for those.
  • wesnoth-commits (archives): all commits made to the mainline SVN repository are automatically echoed in this list for those who want or need to keep track of them. New developers and contributors are required to subscribe to this list.
  • wesnoth-i18n (archives): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.