Difference between revisions of "Support"

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== Wiki Resources ==
 
== Wiki Resources ==
* [[Play|Online Players Guide]] - game manual, walkthroughs, strategy guides, and more
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* [[Play|Online Players Guide]] - Game manual, walkthroughs, strategy guides, and more.
* [[Create|Content-Creation Guide]] - manual showing how to create new campaigns for Wesnoth
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* [[Create|Content-Creation Guide]] - Manual showing how to create new campaigns for Wesnoth.
 
* [[StartingPoints|Starting Points]] - List of pages to serve as starting point for diving deeply into the wiki...
 
* [[StartingPoints|Starting Points]] - List of pages to serve as starting point for diving deeply into the wiki...
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* [[MP_CodeOfConduct | Multiplayer Information ]] - Info about server moderators, useful MP commands, and our online Code of Conduct.
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* [http://wiki.wesnothlife.ru/ Russian Wesnoth Wiki]
  
 
== Reporting Bugs ==
 
== Reporting Bugs ==
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== Community ==
 
== Community ==
  
When asking for help with some technical problem in the game forums, please provide the following information:
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Before asking for help with some technical problem in the official forums, please read [//forums.wesnoth.org/viewtopic.php?t=25660 How to report a bug properly] for instructions and pointers.
* which operating system do you use (e.g. Windows, Linux, Mac OSX)
 
* which version of Wesnoth do you use (it is displayed in the bottom left corner of title screen)
 
* contents of file "stderr.txt"
 
** on MS Windows, it is here: "C:\Program Files\Wesnoth\stderr.txt"
 
  
 
=== Forums ===
 
=== Forums ===
* [http://www.wesnoth.org/forum/ Official Wesnoth forums]
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* [//forums.wesnoth.org/ Official Wesnoth forums]
* [[Wesnoth_Acronyms_and_Slang|Wesnoth Acronyms]] - forum lingo
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* [[Glossary|Wesnoth Acronyms]] - forum lingo
 
* [http://www.wesnoth.cn Chinese wesnoth forums]
 
* [http://www.wesnoth.cn Chinese wesnoth forums]
* [http://wif.altervista.org/index.php Italian Wesnoth forums]
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* [http://wif.altervista.org/index.php Wesnoth Italian Forums (W.I.F)]
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* [http://www.wesnothlife.ru/forum/ Russian Wesnoth Forums (WesnothLife)]
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* [http://www.wesnoth.com.pl/news.php Polish Wesnoth Website]
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* [http://wesnoth.fsf.hu/ Hungarian Wesnoth Website]
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* [http://www35.atwiki.jp/weswiki/ Japanese Wesnoth Website]
  
 
=== IRC ===
 
=== IRC ===
If you don't know what IRC is, check out [http://www.irchelp.org/ irchelp].
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If you don't know what Internet Relay Chat (IRC) is, check out [//en.wikipedia.org/wiki/Internet_Relay_Chat Wikipedia's article] and [http://www.irchelp.org/ IRCHelp.org].
  
* [irc://irc.freenode.net/wesnoth #wesnoth]
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All of the following channels are hosted at the [https://freenode.net/ freenode] IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks [https://freenode.net/irc_servers.shtml freenode's supported ports], you can use a compatible Web gateway service such as [https://webchat.freenode.net webchat.freenode.net].
* [irc://irc.freenode.net/wesnoth-dev #wesnoth-dev]
 
* [irc://irc.freenode.net/wesnoth-mp #wesnoth-mp]
 
* [irc://irc.freenode.net/wesnoth-mp-lobby #wesnoth-mp-lobby]
 
* [irc://irc.freenode.net/wesnoth-mp-lobby-dev #wesnoth-mp-lobby-dev]
 
* [irc://irc.freenode.net/wesnoth-music #wesnoth-music]
 
* [irc://irc.freenode.net/wesnoth-umc-dev #wesnoth-umc-dev]
 
  
* [irc://irc.tweakers.net/wesnoth #wesnoth (Dutch channel)]
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==== Main channels ====
  
* [irc://irc.freenode.net/wesnoth.cn #wesnoth (Chinese channel)]
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* [irc://chat.freenode.net/%23wesnoth #wesnoth]: This channel is for general conversation amongst Wesnoth players and developers.
* [irc://irc.freenode.net/wesnoth-de #wesnoth-de (German channel)]
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* [irc://chat.freenode.net/%23wesnoth-dev #wesnoth-dev]: The development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
* [irc://irc.syrolnet.org/WIF #WIF (Italian channel)]  
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* [irc://chat.freenode.net/%23wesnoth-mp #wesnoth-mp]: The multiplayer servers' status and development discussion channel.
You can also see the [http://irclog.wesnoth.org/ logs].
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==== International channels ====
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* [irc://chat.freenode.net/%23wesnoth-ang #wesnoth-ang (Old English channel)]
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* [irc://chat.freenode.net/%23wesnoth-de #wesnoth-de (German channel)]: The German look-alike of #wesnoth, mainly used by German-speaking players and translators.
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* [irc://chat.freenode.net/%23wesnoth-es #wesnoth-es (Spanish channel)]
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* [irc://chat.freenode.net/%23wesnoth-fi #wesnoth-fi (Finnish channel)]
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* [irc://chat.freenode.net/%23wesnoth-gl #wesnoth-gl (Galician channel)]
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* [irc://chat.freenode.net/%23wesnoth-la #wesnoth-la (Latin channel)]
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* [irc://chat.freenode.net/%23wesnoth-pl #wesnoth-pl (Polish channel)]: As above, but Polish.
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* [irc://chat.freenode.net/%23wesnoth.cn #wesnoth.cn (Chinese Channel)]
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* [irc://irc.tweakers.net/%23wesnoth #wesnoth (Dutch channel)] at the irc.tweakers.net network
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* [irc://irc.syrolnet.org/%23WIF #WIF (Italian channel)] at the irc.syrolnet.org network
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* [irc://chat.freenode.net/%23wesnoth-ja #wesnoth-ja (Japanese channel/日本語チャンネル)]
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You can also see the [http://irclog.wesnoth.org/ logs] of some official Wesnoth channels.
  
 
=== Mailing Lists ===
 
=== Mailing Lists ===
* [https://mail.gna.org/listinfo/wesnoth-dev/ wesnoth-dev] ([https://mail.gna.org/public/wesnoth-dev/ archives])
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* [https://mail.gna.org/listinfo/wesnoth-dev/ wesnoth-dev] ([https://mail.gna.org/public/wesnoth-dev/ archives]): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See [[ReportingBugs]] for those.
* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives])
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* [https://mail.gna.org/listinfo/wesnoth-commits/ wesnoth-commits] ([https://mail.gna.org/public/wesnoth-commits/ archives]): all commits made to the mainline source repository are automatically echoed in this list for those who want or need to keep track of them. <b>This list is currently unused.</b>
* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives])
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* [https://mail.gna.org/listinfo/wesnoth-i18n/ wesnoth-i18n] ([https://mail.gna.org/public/wesnoth-i18n/ archives]): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.
 
 
=== Other Servers List ===
 
see [http://www.wesnoth.org/wiki/MultiplayerServers here]
 
  
 
[[Category:Troubleshooting and Bugs]]
 
[[Category:Troubleshooting and Bugs]]

Revision as of 23:25, 11 July 2019

There are many ways to get help. From online documentation to support from the community on IRC or forums.

Wiki Resources

Reporting Bugs

If you are experiencing problems, you should consider reporting a bug.

Community

Before asking for help with some technical problem in the official forums, please read How to report a bug properly for instructions and pointers.

Forums

IRC

If you don't know what Internet Relay Chat (IRC) is, check out Wikipedia's article and IRCHelp.org.

All of the following channels are hosted at the freenode IRC network unless otherwise noted. If you don't have an IRC client installed on your machine or are behind a strict firewall that blocks freenode's supported ports, you can use a compatible Web gateway service such as webchat.freenode.net.

Main channels

  • #wesnoth: This channel is for general conversation amongst Wesnoth players and developers.
  • #wesnoth-dev: The development discussion channel. Most contributors and developers (WML, C++ and art people alike) hang around here, exchanging ideas and code patches.
  • #wesnoth-mp: The multiplayer servers' status and development discussion channel.

International channels

You can also see the logs of some official Wesnoth channels.

Mailing Lists

  • wesnoth-dev (archives): the mailing list for discussing mainline development issues; it is not intended for bug reports or feature requests. See ReportingBugs for those.
  • wesnoth-commits (archives): all commits made to the mainline source repository are automatically echoed in this list for those who want or need to keep track of them. This list is currently unused.
  • wesnoth-i18n (archives): the internationalization (i18n) mailing list; all translation team maintainers and the i18n managers should subscribe and keep track of announcements and discussions taking place in this list.